Terms of Use

Last Updated: October 20, 2025

Welcome to Gentryxora. These Terms of Use govern your access to and use of our webinar platform, educational services, and related ecosystem ecology content. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account, accessing our platform, or participating in any webinar or educational content, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.

2. Eligibility

You must be at least 13 years of age to use our services. If you are under 18, you represent that you have obtained permission from your parent or legal guardian to use our platform. We reserve the right to request proof of age or parental consent at any time.

3. Account Registration and Security

3.1 Account Creation

To access certain features, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized access or security breach
• You may not share your account with others or allow multiple users to access a single account
• You may not create multiple accounts to circumvent restrictions or access limitations

4. Use of Services

4.1 Permitted Use

Our services are provided for educational purposes related to ecosystem ecology and associated topics. You may use our platform to:

• Access live and recorded webinars
• Participate in interactive learning sessions
• Communicate with instructors and other participants
• Access educational materials and resources

4.2 Prohibited Activities

You agree not to:

• Use the services for any unlawful purpose or in violation of these terms
• Interfere with or disrupt the platform or servers
• Attempt to gain unauthorized access to any portion of the platform
• Distribute viruses, malware, or other harmful code
• Harass, abuse, or harm other users or instructors
• Impersonate any person or entity
• Record, reproduce, or redistribute webinar content without explicit permission
• Use automated systems or bots to access the platform
• Scrape, collect, or harvest user information
• Remove or alter any copyright, trademark, or proprietary notices

5. Intellectual Property Rights

5.1 Our Content

All content provided through our platform, including webinars, presentations, text, graphics, logos, videos, audio recordings, and software, is owned by Gentryxora or our licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for personal, non-commercial educational purposes. This license does not include the right to:

• Modify or create derivative works
• Distribute, sell, or sublicense our content
• Reverse engineer or decompile any software
• Use content for commercial purposes without written permission

5.3 User-Generated Content

By submitting questions, comments, or other content through our platform, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, and display such content for educational and promotional purposes.

6. Payment and Subscriptions

6.1 Fees

Certain services may require payment. All fees are stated in Malaysian Ringgit unless otherwise specified. You agree to pay all applicable fees according to the pricing and billing terms in effect at the time.

6.2 Subscription Terms

• Subscriptions automatically renew unless cancelled before the renewal date
• You are responsible for cancelling your subscription through your account settings
• No refunds are provided for partial subscription periods
• We reserve the right to change pricing with advance notice

6.3 Refund Policy

Refunds for individual webinars or courses may be requested within 7 days of purchase if you have not accessed more than 20% of the content. Refunds are processed at our discretion and may be denied if abuse is suspected.

7. Webinar Participation

7.1 Conduct Guidelines

During live webinars, you agree to:

• Treat all participants and instructors with respect
• Avoid disruptive behavior or spam
• Use appropriate language and content
• Respect the learning environment

7.2 Recording and Privacy

Live webinars may be recorded for archival and educational purposes. By participating, you consent to such recording. You may not record webinars without explicit written permission.

8. Privacy and Data Protection

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of use of any third-party services. Your use of such services is at your own risk.

10. Disclaimers and Limitation of Liability

10.1 Service Availability

Our services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, secure, or error-free service. We may suspend or discontinue services at any time without notice.

10.2 Educational Content

While we strive for accuracy, we make no warranties regarding the completeness, reliability, or accuracy of educational content. Content is for informational purposes and should not be considered professional advice.

10.3 Limitation of Liability

To the maximum extent permitted by law, Gentryxora and its affiliates, officers, employees, and partners shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or opportunities
• Service interruptions or technical failures
• Unauthorized access to your account or data
• Actions of third parties or other users

Our total liability shall not exceed the amount you paid for services in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Gentryxora and its affiliates from any claims, damages, losses, liabilities, and expenses arising from:

• Your use or misuse of our services
• Your violation of these terms
• Your violation of any rights of third parties
• Your user-generated content

12. Termination

12.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us at support@gentryxora.com. Termination does not entitle you to refunds for unused subscription periods.

12.2 Termination by Us

We reserve the right to suspend or terminate your account immediately, without notice, if you:

• Violate these Terms of Use
• Engage in fraudulent or illegal activities
• Cause harm to other users or our platform
• Fail to pay applicable fees

12.3 Effect of Termination

Upon termination, your right to access and use our services immediately ceases. Sections of these terms that by their nature should survive termination shall remain in effect.

13. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. We will provide notice of material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified terms.

14. Modifications to Services

We may modify, suspend, or discontinue any aspect of our services at any time, including features, pricing, and availability. We are not liable for any modifications, suspensions, or discontinuations.

15. Dispute Resolution

15.1 Informal Resolution

If you have a dispute with us, you agree to first contact us at support@gentryxora.com and attempt to resolve the matter informally. We will work in good faith to address your concerns.

15.2 Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration rather than in court, except where prohibited by law. Arbitration shall be conducted on an individual basis and not as a class action.

16. General Provisions

16.1 Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Gentryxora regarding your use of our services.

16.2 Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these terms without our written consent. We may assign these terms without restriction.

16.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, technical failures, or governmental actions.

17. Contact Information

If you have questions about these Terms of Use, please contact us:

Gentryxora
Pusat Pembangunan Kemahiran Sarawak
Jalan Canna, Tabuan Jaya
93350 Kuching, Sarawak
Malaysia

Email: support@gentryxora.com
Phone: +60187872039
Signal: https://signal.me/#p/+60187872039

18. Acknowledgment

By using our services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by their provisions.